In an era where reliable, high-speed internet is not just a convenience but a necessity, it’s crucial that we hold our service providers accountable. Our communities deserve transparency, commitment, and fairness.
Charter Spectrum's inability to follow through on its promises has real-life implications for New Yorkers. Unserved and underserved communities continue to grapple with poor connectivity, impacting everything from education to emergency services.
It's not just about internet access.
It's about equal opportunities for all.
Broken Promises: Charter's Failure to Follow Through
Since its merger with Time Warner Cable in 2016, Charter Spectrum has consistently fallen short of its commitments to New Yorkers. Despite promises to expand broadband to 145,000 new households, particularly in less densely populated areas, their progress remains shrouded in mystery and questionable business practices.
The Public Service Commission (PSC) has repeatedly called out Charter for its unmet obligations, yet the company continues to underdeliver.
Get the Facts from CNBC: "New York votes to revoke approval of Charter’s Time Warner Cable acquisition"
Diversity, Equity, Inclusion - Where Does Charter Stand?
Charter's history is tainted with allegations of racial discrimination, most notably in the lawsuit brought by Entertainment Studios Network (ESN)/Allen Media Group CEO Byron Allen.
In an age where corporate responsibility towards diversity and inclusion is more scrutinized than ever, Charter lags other companies.
Charter's MVNO Business: The Hidden Costs to Consumers
Charter's move towards expanding its mobile virtual network operator (MVNO) services has hidden costs for consumers. MVNOs do not own their own wireless infrastructure; instead, they lease bandwidth from established carriers and sell it to their customers.
This arrangement allows Charter to offer mobile services without the substantial investment required to build and maintain its own network, and could mean potential data limitations that impact those who rely on high-speed connections.
Get the Facts from Fierce Wireless: "Cable’s wireless subs come largely from AT&T, Verizon postpaid"
Take Action
Charter’s history of questionable practices and decisions begs the question: can they be trusted with the responsibility of managing our critical infrastructure?
As stakeholders in New York's digital future, your voice is powerful. By staying informed, engaging in dialogue, and demanding accountability, we can collectively ensure that our telecom services are in the hands of those who prioritize integrity and reliability over profits.
Charter Spectrum’s history of broken promises, discriminatory practices, and questionable business strategies presents a clear and present danger to the integrity of our state's telecommunications infrastructure. It's time to demand better, to hold Charter accountable, and to ensure that our infrastructure is too important to risk. Join us in this crucial mission.